Moving FAQ

Q: How far in advance should I get a moving estimate?

A: Experts suggest waiting no longer than 45-60 days prior to your move. This will allow you to have a better chance at getting your desired moving date, especially during peak move season which runs between May-August.

Q: How much will my move cost?
A: Costs are determined by the type of move, total weight of belongings, and distance traveled. Large-scale items such as pianos and automobiles will also be considered, as well as add-on services such as professional packing.

Q: How do you determine a local move rate? 

A: Local move rates are calculated on an hourly basis and will depend on the number of men and trucks needed to execute the move.

Q: How do you determine a long distance move rate? 

A: Long distance moves are moves greater than 100 miles in distance. They are charged by a calculated combination of total weight and mileage.

Q: If my new home isn’t ready, can I store my household goods? 

A: Austin Moving & Storage offers short and long-term secure and clean storage solutions.

Q: When should I have my utilities shut off at my old home? How about turned on at my new home?

A: Have the majority of your utilities on until the end of moving out day. You can shut off unnecessary utilities such as cable and internet prior if you wish. Call utility companies ahead of your move to turn on electricity and other crucial utilities. You can do this up to several weeks in advance and schedule your turn on day. That way everything is ready for when you move in.

Q: What is the best way to move my pets?

A: The best way to move your pets really depends on the distance and scope of your move. If you are just moving across town, you can probably safely transport them in your own vehicle. If you are moving across the country you may wish to look into a professional pet carrier who can help you find the best way to safely move your pets.

Q: Are there any items that I should not have loaded onto the moving truck?

A: See below for items to avoid putting on the moving truck. As for personal items, you should keep things like expensive jewelry and important documents on you throughout the move. Plan ahead and pack items such as passports, marriage certificates, birth certificates, and tax documents in a suitcase, backpack, or other personal carrying item.

Q: Are there any household items that Austin Moving & Storage will not move? 

A: It is against the law to transport combustible or flammable materials, so make sure to avoid packing them. Please safely dispose of all combustible materials including but not limited to, aerosol products, oil and paint-thinners, fireworks, furniture polish, etc. Most moving companies typically avoid moving house plants as well.

For an accurate estimate, or for additional information regarding your upcoming move, please feel free to call us at (631) 504-0444.